Restaurant Supervisor

SSP Group; Chicago (IL); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive wages

Paid training

Meal program

Paid time off

Holiday pay

Retirement plan

Medical benefits

Life & ADD

Voluntary plans

EAP

Job summary

SSP America is seeking a Restaurant Supervisor for Reilly's Daughter, a pub-style restaurant at Chicago Midway International Airport. You will lead daily shifts in a busy, full-service setting and coach team members to deliver warm, professional service.

You will uphold food safety, cleanliness, and presentation standards while supporting operations and driving guest satisfaction in a dynamic airport environment.

Qualifications

• 1+ year of experience leading a team in a restaurant or food service environment; full-service or high-volume experience preferred.
• Knowledge of food safety, sanitation, and operating standards.
• Strong leadership, communication, and problem-solving skills.
• Ability to multitask, prioritize, and stay organized in a busy environment.
• Open availability, including weekends and holidays, to support airport operations.

Responsibilities

• Lead daily shifts in a fast-paced, full-service restaurant environment.
• Oversee team members and provide coaching, direction, and support to keep operations running smoothly.
• Set the example for exceptional guest service, ensuring guests are treated with warmth, professionalism, and care.
• Help maintain high standards for food safety, cleanliness, and restaurant presentation.
• Monitor team performance, address challenges as they arise, and hold team members accountable for operational standards.
• Foster a positive, collaborative team environment where employees feel supported and motivated to succeed.

Skills

Leadership

Team coaching

Customer service

Multitasking

Communication

Job description

Ready to take the next step in your restaurant leadership career? Join SSP America as a Restaurant Supervisor at Reilly's Daughter, a lively, pub-style restaurant at Chicago Midway International Airport! If you enjoy leading a team, creating great guest experiences, and keeping a busy restaurant running smoothly, we want to meet you.

What You'll Do:

• Lead daily shifts in a fast-paced, full-service restaurant environment.
• Oversee team members and provide coaching, direction, and support to keep operations running smoothly.
• Set the example for exceptional guest service, ensuring guests are treated with warmth, professionalism, and care.
• Help maintain high standards for food safety, cleanliness, and restaurant presentation.
• Monitor team performance, address challenges as they arise, and hold team members accountable for operational standards.
• Foster a positive, collaborative team environment where employees feel supported and motivated to succeed.

What We're Looking For:

• 1+ year of previous experience leading a team in a restaurant or food service environment; full-service or high-volume restaurant experience highly preferred.
• Knowledge of food safety, sanitation, and restaurant operating standards.
• Strong leadership, communication, and problem-solving skills.
• Ability to multitask, prioritize responsibilities, and stay organized in a busy environment.
• Open availability, including on weekends and holidays, to support airport restaurant operations.

Our Benefits Include:

• Highly competitive wages
• Paid training
• Employee meal program
• Paid time off
• Extra pay for holidays worked
• Retirement plan with safe harbor company match
• Medical benefits $50 per month
• Basic Life & ADD is company paid 100%
• Voluntary plans available (pet insurance, accident, illness, hospital indemnity, dental, vision)
• Employee assistance program
• Career development and opportunities

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.