Restaurant Shift Supervisor & Training Leader

Wendy; Toledo (OH); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Wendy's in Toledo, OH is seeking a Shift Manager to lead opening and closing duties, oversee daily operations, and ensure exceptional guest service. You will train crew, supervise Team Trainers, manage cash handling, and uphold food safety standards across shifts.

Applicants should have a high school diploma or GED, be 18+, and possess at least 6 months in a customer-facing role. The role requires the ability to multitask in a fast-paced environment and may involve travel between locations if

Qualifications

• Must be at least 18 years old.
• 6 months or more of restaurant, retail, customer service focused, or equivalent experience.
• Ability to multi-task in a fast-paced environment and work well in a team.
• Professionalism, composure, and discretion when expediting or resolving customer concerns.

Responsibilities

• Train, monitor, and reinforce food safety procedures to crew members.
• Act as Cash Manager during shifts, including opening cash registers and verifying cash at close.
• Conduct thorough walk-throughs to ensure readiness for opening/closing or rush periods.
• Supervise crew members and Team Trainers to maximize retention.
• Coordinate and delegate operations tasks; ensure compliance with company policies to delight customers.

Skills

Team leadership

Customer service

Food safety

Cash handling

Education

High School Diploma or GED

Tools

Workday

Job description

Wendy's in Toledo, OH is seeking a Shift Manager to lead opening and closing duties, oversee daily operations, and ensure exceptional guest service. You will train crew, supervise Team Trainers, manage cash handling, and uphold food safety standards across shifts.

Applicants should have a high school diploma or GED, be 18+, and possess at least 6 months in a customer-facing role. The role requires the ability to multitask in a fast-paced environment and may involve travel between locations if