Shift Lead: Quality, Service & Training

The Wendy's Company; Vermilion (OH); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Flexible scheduling

Meal discount during shift

Performance feedback evaluations with

Job summary

Wendy's Franchise in Ohio is seeking a Shift Manager to lead Crew team members, guide daily operations, and uphold Quality, Service, and Cleanliness standards. You will delegate tasks, monitor performance, and ensure cost controls in food prep and procedures while supporting opening/closing duties.

On-the-job training and advancement opportunities are provided as you develop supervisory skills and maintain a positive, fast-paced work environment.

Qualifications

• Legal authorization to work in the United States.
• At least 18 years of age.
• Ability to come to work regularly and promptly.
• Ability to stand for long periods of time without a break.
• Ability to comply with all food safety regulations.
• Ability to work in a fast-paced environment and meet required service time standards.
• Ability to take direction and work well with others.
• Ability to react to change and maintain a positive attitude.
• Ability to obtain Food Safety Certification.
• 1 or more years of restaurant or supervisory experience.

Responsibilities

• Assign, direct, and follow up on Crew team members to ensure Quality, Service, and Cleanliness (QSC).
• Provide guidance and coaching to crew members, including delegation and training.
• Monitor tasks and enforce cost control through proper food prep amounts and procedure execution.
• Ensure safe working conditions and training compliance.
• Assist with opening or closing procedures.
• On-the-job training and advancement opportunities are provided.

Skills

Leadership

Customer service

Communication

Problem solving

Teamwork

Flexibility

Job description

Wendy's Franchise in Ohio is seeking a Shift Manager to lead Crew team members, guide daily operations, and uphold Quality, Service, and Cleanliness standards. You will delegate tasks, monitor performance, and ensure cost controls in food prep and procedures while supporting opening/closing duties.

On-the-job training and advancement opportunities are provided as you develop supervisory skills and maintain a positive, fast-paced work environment.