Restaurant Shift Supervisor: Service, Ops & People

Burger King; Surprise (AZ); Vor Ort; USD 36.000 - 48.000; Vollzeit

Zusammenfassung

Burger King is seeking a Shift Manager to assist with supervising restaurant staff and coordinating daily operations. The role emphasizes delivering excellent customer service, directing team members across stations, and enforcing company policies to ensure a high-quality guest experience.

The position includes opening the restaurant, managing cash drawers, deposits, and end-of-day tasks while maintaining food safety and service standards across counter and drive-thru operations.

Qualifikationen

• Assists General Manager and Assistant Manager to supervise and coordinate staff.
• Delivers excellent customer service by managing daily restaurant operations.
• Directs employees through routines and interacts with customers for a satisfactory experience.
• Manages team leaders and members on stations, products, processes and policies.
• Acts as quality control by training employees and enforcing policy.
• Opens restaurant and handles cash drawers; initiates computer run.
• Makes final deposits of previous night's receipts.
• Operates cash register and conducts closing paperwork.

Aufgaben

• Assist GM and ASM in supervising workers involved in food prep and service.
• Ensure outstanding customer service through daily operations management.
• Guide staff on stations, product handling, and policy adherence.
• Train employees to maintain quality and policy compliance.
• Handle opening responsibilities, cash drawers, and deposits.
• Operate the cash register and complete end-of-day tasks.

Kenntnisse

Customer service

Team supervision

Cash handling

Operational leadership

Tools

Cash register

Jobbeschreibung

Burger King is seeking a Shift Manager to assist with supervising restaurant staff and coordinating daily operations. The role emphasizes delivering excellent customer service, directing team members across stations, and enforcing company policies to ensure a high-quality guest experience.

The position includes opening the restaurant, managing cash drawers, deposits, and end-of-day tasks while maintaining food safety and service standards across counter and drive-thru operations.