Restaurant Shift Supervisor - Flexible Hours & Growth

Red Robin; City of Poughkeepsie (NY); On-site; USD 2,431,000 - 2,932,000; Full time

Benefits offered by this job

Flexible work schedules

50% discount on Red Robin food and 25%

Referral bonuses

Additional compensation and benefits

Excellent opportunities to grow withos

Job summary

Red Robin in the United States is seeking a dedicated Shift Supervisor to lead daily restaurant operations during mid and closing shifts. This role focuses on guest satisfaction, product quality, and maintaining cleanliness to uphold our brand standards.

You will train and mentor team members, supervise peers, and collaborate with exempt management to maximize profits while delivering exceptional service in a fast-paced environment.

Qualifications

• Must be at least 21 years old.
• Minimum of 1 year full service restaurant experience preferred.
• Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction.
• Business maturity and an ability to effectively supervise peers.
• Basic personal computer literacy.

Responsibilities

• Manage day-to-day operations during mid and closing shifts under supervision of exempt management.
• Serve as ambassador of Red Robin's brand equity standards to ensure guest loyalty and profitability.
• Resolve guest issues and ensure product quality, restaurant cleanliness, and service excellence.
• Supervise peers and motivate team members to achieve targets.
• Schedule and coordinate with management to cover openings, closings, weekends, and holidays.

Skills

Leadership

Customer service

Communication

Conflict resolution

Math skills

Education

High school diploma

Some college preferred

Tools

Serv Safe Certification

Basic computer literacy

Job description

Red Robin in the United States is seeking a dedicated Shift Supervisor to lead daily restaurant operations during mid and closing shifts. This role focuses on guest satisfaction, product quality, and maintaining cleanliness to uphold our brand standards.

You will train and mentor team members, supervise peers, and collaborate with exempt management to maximize profits while delivering exceptional service in a fast-paced environment.