Restaurant Shift Manager: Lead Team, Grow & Benefits

Wendys; City of Olean (NY); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health care option

Paid time off

401(k) with employer match

Employee Discount Program

Flexible schedules

Job summary

Wendy's in New York, Olean is seeking a Restaurant Shift Manager to lead the crew during assigned shifts, uphold food quality, cleanliness, and customer service, and ensure adherence to brand standards. You will coach and develop staff, manage scheduling, and contribute to profitability while maintaining safety standards.

The role requires supervisory experience, strong leadership, and a commitment to training and growth within the Wendy's organization.

Qualifications

• Proven experience in a supervisory or managerial role within the restaurant industry.
• Excellent leadership and interpersonal skills.
• Knowledge of food safety regulations and best practices in food handling.
• Flexibility to work various shifts, including evenings, weekends, and holidays as required.

Responsibilities

• Lead and supervise the restaurant crew during shifts.
• Ensure outstanding customer service and resolve complaints.
• Oversee opening/closing procedures and cash handling.
• Monitor inventory and order supplies to meet demand.
• Create and maintain shift schedules for adequate staffing.
• Train new hires on policies, procedures, and responsibilities.
• Monitor sales and expenses to meet financial targets and drive profitability.
• Collaborate with management and kitchen staff to ensure seamless service.

Skills

Leadership

Interpersonal skills

Time management

Problem solving

Flexibility

Education

High school diploma or equivalent

Hospitality degree (preferred)

Tools

ServSafe certification

Job description

Wendy's in New York, Olean is seeking a Restaurant Shift Manager to lead the crew during assigned shifts, uphold food quality, cleanliness, and customer service, and ensure adherence to brand standards. You will coach and develop staff, manage scheduling, and contribute to profitability while maintaining safety standards.

The role requires supervisory experience, strong leadership, and a commitment to training and growth within the Wendy's organization.