Restaurant Shift Manager: Lead Shifts & Optimize Costs

Taco Bell - 32942 - Portland/Johnson Creek; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Taco Bell is seeking a Shift Manager to work under the Restaurant Manager, overseeing shifts and leading team members. This role requires full certification through the Shift Leader path and ServSafe certification, with duties including customer service, cost control, and shift administration.

As levels progress, responsibilities expand to inventory, labor management, and training, with expectations for reliable availability and independent shift operation.

Qualifications

• A high school diploma or GED.
• Strong customer service skills.
• Strong communication skills.
• Basic computer and math skills.
• Must be at least 18 years of age.
• Must be Serv Safe certified.

Responsibilities

• Ensure the restaurant is clean and well-maintained, and that all company procedures are followed. Uphold the standards for food quality, cleanliness, sanitation, and customer service.
• Effectively manage costs within budgeted levels, including cash handling, food products, labor, paper supplies, energy consumption, and other operational expenses.
• Responsible for cash register setup and smooth shift transitions during shift changes.
• Oversee and manage the shift, supervising and directing team members, maintaining clear communication, and ensuring a focus on customer service.
• Train new and existing team members in various job stations and operational procedures.
• Complete all required shift management administrative tasks, including reports, sales readings, and necessary documentation.
• Post sales readings, and conduct shift awareness walk-throughs to ensure operations are running smoothly.
• Observe and enforce all safety and security procedures, ensuring a safe working environment for both staff and customers.
• Training, coaching and development of Team Members.

Skills

Customer service

Communication

Basic computer skills

Math skills

ServSafe certified

Education

High school diploma or GED

Job description

Taco Bell is seeking a Shift Manager to work under the Restaurant Manager, overseeing shifts and leading team members. This role requires full certification through the Shift Leader path and ServSafe certification, with duties including customer service, cost control, and shift administration.

As levels progress, responsibilities expand to inventory, labor management, and training, with expectations for reliable availability and independent shift operation.