Restaurant Shift Leader - Unit 1229

Whataburger Restaurants; United States; On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive Weekly Pay

Flexible Schedules

Paid Time Off

401(k) match

Comprehensive medical benefits

Short-term and long-term disability benefits

Job summary

Whataburger Restaurants is seeking an enthusiastic leader to manage shifts within our restaurant in Capitol Heights, Maryland. In this role, you will lead shift management operations, ensuring quality service and cleanliness while motivating and training team members.

The ideal candidate will have a high school diploma/GED and strong customer service skills, as well as the ability to meet physical demands. We offer competitive pay, flexible schedules, and opportunities for career development.

Qualifications

• Must be at least 18 years of age.
• Experience coaching or leading teams is preferred.
• Ability to meet physical demands, including standing for long periods.

Responsibilities

• Lead shift management to maintain quality and cleanliness standards.
• Coach, train, and motivate team members.
• Support goals related to food and labor costs.

Skills

Customer service skills

Communication skills

Team leadership

Multitasking

Food safety knowledge

Education

High school diploma or GED

Job description

Pay & Perks

• Competitive Weekly Pay
• Flexible Schedules – Day, Night/Evening & Overnight Shifts Available
• Paid Time Off*
• 401(k) match $1/$1 up to 4%
• Competitive Medical, Dental and Vision Benefits*
• Short-term and Long-term Disability Benefits*
• Opportunities for Career Development and Growth – a clear career path to a six‑figure income (our Operating Partners can earn six figures!)
• Whataburger Family Foundation - Scholarship Program (dependents eligible) and Hardship Grant Assistance
• Comprehensive education support, including free English‑language learning, no‑cost college‑level courses, and reduced‑tuition degree pathways.
• Discounted Meals for You and a Guest
• Wireless Service Discounts
• Computer & Software Discounts
• Fitness / Gym Discounts
• Awards and recognition for all you do
• Retirement Celebration Program
• And more!

Responsibilities

• Lead shift management to maintain quality, service, and cleanliness standards.
• Coach, train, and motivate Family Members — helping new hires ketchup quickly and seasoned pros turn up the heat.
• Support goals related to food cost, labor cost, sales performance, and basic inventory processes.
• Uphold food safety, workplace safety, sanitation, and compliance requirements.
• Foster teamwork, communication, accountability, and a positive work culture.
• Prepare, lead, and transition shift operations to keep the restaurant running like a well‑oiled fryer.

Qualifications

• Be at least 18 years of age.
• Possess a high school diploma/GED preferred or equivalent experience.
• Be able to meet business needs and have open availability, including overnights, weekends, holidays, variable hours, and maintain dependable attendance.
• Have ability to stand up to 10 hours, lift up to 55lbs., and meet physical demands.
• Have experience coaching or leading teams; strong customer service, communication, and multitasking skills.
• Possess ServSafe Food Certification (or the ability to successfully obtain and pass the exam during training).

Location & How You’ll Work

This role is based in your home restaurant, where you’ll spend most of your time leading your team and supporting daily operations. At times, you may be asked to assist at neighboring locations or provide leadership support within the Market. You may also take part in business meetings, training opportunities, and leadership sessions that help you grow and stay connected to the broader Whataburger organization.

Equal Employment Opportunity

Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law. Whataburger participates in the federal E‑Verify Program. For more information go to www.dhs.gov/E-Verify. E‑Verify is a registered trademark of the U.S. Department of Homeland Security. *Eligibility rules may apply