Restaurant Shift Leader - Unit 12

Whataburger Restaurants; United States; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive Weekly Pay

Flexible Schedules

Paid Time Off

401(k) match $1/$1 up to 4%

Comprehensive medical, dental and vision benefits

Career development opportunities

Scholarship Program for dependents

Discounted meals

Wireless service discounts

Fitness gym discounts

Job summary

Whataburger Restaurants is seeking a Shift Leader to drive operational excellence and uphold service standards. You will lead shift management, coach team members, and ensure quality, sanitation, and compliance.

The ideal candidate will be at least 18 years old, possess a high school diploma or GED, and demonstrate strong customer service and communication skills. The position is perfect for those looking to grow in a supportive environment.

Qualifications

• At least 18 years of age required.
• Ability to stand for up to 10 hours and lift up to 55 lbs.
• Experience in coaching or leading teams.

Responsibilities

• Lead shift management to maintain service standards.
• Coach, train, and motivate team members.
• Uphold food safety and compliance requirements.

Skills

Coaching and leadership

Customer service

Communication

Multitasking

Education

High school diploma or GED

Job description

What You’ll Do

As a Shift Leader, you’re the spark that keeps the restaurant firing on all cylinders. You’ll drive operational excellence, keep a shift running smooth, coach and grow team members, collaborate across the team, and turn challenges into opportunities.

Pay & Perks

• Competitive Weekly Pay
• Flexible Schedules – Day, Night/Evening & Overnight Shifts Available
• Paid Time Off*
• 401(k) match $1/$1 up to 4%
• Competitive Medical, Dental and Vision Benefits
• Short-term and Long-term Disability Benefits
• Opportunities for Career Development and Growth – a clear career path
• Whataburger Family Foundation - Scholarship Program (dependents eligible)
• Hardship Grant Assistance
• Comprehensive education support, including free English‑language learning, no‑cost college‑level courses, and reduced‑tuition degree pathways
• Discounted Meals for You and a Guest
• Wireless Service Discounts
• Computer & Software Discounts
• Fitness / Gym Discounts
• Awards and recognition for all you do
• Retirement Celebration Program
• And more!

Day‑to‑Day Ingredients – Responsibilities

• Lead shift management to maintain quality, service, and cleanliness standards.
• Coach, train, and motivate Family Members, helping new hires quickly and seasoned pros to elevate performance.
• Support goals related to food cost, labor cost, sales performance, and basic inventory processes.
• Uphold food safety, workplace safety, sanitation, and compliance requirements.
• Foster teamwork, communication, accountability, and a positive work culture.
• Prepare, lead, and transition shift operations to keep the restaurant running smoothly.

What You Bring to the Table – Required Experience

• Be at least 18 years of age.
• Possess a high school diploma/GED preferred or equivalent experience.
• Be able to meet business needs and have open availability, including overnights, weekends, holidays, variable hours, and maintain dependable attendance.
• Have the ability to stand up to 10 hours, lift up to 55 lbs., and meet physical demands.
• Have experience coaching or leading teams; strong customer service, communication, and multitasking skills.
• Possess ServSafe Food Certification (or ability to successfully obtain and pass the exam during training).

Where & How You’ll Work

This role is based in your home restaurant, where you’ll spend most of your time leading your team and supporting daily operations. At times, you may be asked to assist at neighboring locations or provide leadership support within the Market. You may also take part in business meetings, training opportunities, and leadership sessions.

Equal Employment Opportunity

Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other protected class. Whataburger participates in the federal E-Verify Program. E-Verify is a registered trademark of the U.S. Department of Homeland Security. Eligibility rules may apply.