Restaurant Shift Leader: Team Coach & Operations Pro

Default CKE Brand; Oxnard (CA); On-site; USD 21,000 - 34,000; Full time

Job summary

Ultipro in Oxnard, CA seeks a Shift Leader to assist the General Manager and lead the restaurant management team. You will ensure crew performance, deliver quality customer service, and help drive sales while adhering to company policies and procedures.

This role requires strong planning, communication, and problem-solving skills, with a focus on teamwork, training, and continuous improvement in a fast-paced environment.

Qualifications

• 2–3 years of restaurant management experience or equivalent.
• High School Diploma or GED required.
• Excellent planning and time management skills.
• Strong team-building abilities.
• Investigative and problem-solving skills.
• Ability to troubleshoot cash handling problems.
• Reliable transportation with a valid driver’s license and proof of insurance.
• Able to communicate effectively and maintain an open-door policy.
• Strong analytical and organizational skills with process improvement ability.

Responsibilities

• Consistently provides a quality product and customer service experience that delivers total customer satisfaction.
• Strives to improve the skills and performance of all Crew Persons.
• Supports efforts to maximize sales and profits and minimize controllable costs by assisting management and leading shift activities.
• Complies with all Company policies and procedures regarding business and personnel practices.
• Models and encourages Company shared values.
• Demonstrates oral and written communication skills; communicates effectively with various contacts.
• Attends training to remain current on industry trends.
• Participates in company meetings, webinars and conference calls.
• Performs other duties and/or special projects as assigned in response to changing business conditions and/or requirements.

Skills

Leadership

Time management

Team building

Problem solving

Cash handling

Communication

Analytical skills

Process improvement

Driver's license

Education

High School Diploma/GED

Job description

Ultipro in Oxnard, CA seeks a Shift Leader to assist the General Manager and lead the restaurant management team. You will ensure crew performance, deliver quality customer service, and help drive sales while adhering to company policies and procedures.

This role requires strong planning, communication, and problem-solving skills, with a focus on teamwork, training, and continuous improvement in a fast-paced environment.