Restaurant Shift Leader: Team Coach & Operations Driver

Ultipro; Northern (KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Ultipro is seeking a Shift Leader to assist the General Manager and on‑duty staff in executing the restaurant's business plan. You will guide Crew and Team Leaders, ensure high standards of service, and lead shift activities to drive sales while controlling costs.

Ideal candidates bring 2–3 years of restaurant management experience, a high school diploma or GED, and strong planning, teamwork, and problem-solving abilities, with reliable transportation and a valid license.

Qualifications

• Two to three years of restaurant management experience or education.
• High School Diploma or GED required.
• Excellent planning and time management skills.
• Team-building, investigative and problem-solving abilities.
• Ability to troubleshoot cash handling problems.
• Reliable transportation and a valid driver’s license and insurance.

Responsibilities

• Provide a quality product and customer service experience that delivers total customer satisfaction.
• Assist management and lead shift activities to maximize sales and minimize costs.
• Comply with Company policies and procedures regarding business and personnel practices.
• Model and encourage Company values and effective communication with internal/external contacts.
• Attend trainings and participate in meetings; perform other duties as needed.

Skills

Time management

Team building

Problem solving

Cash handling

Analytical skills

Communication skills

Education

High School Diploma/GED

Job description

Ultipro is seeking a Shift Leader to assist the General Manager and on‑duty staff in executing the restaurant's business plan. You will guide Crew and Team Leaders, ensure high standards of service, and lead shift activities to drive sales while controlling costs.

Ideal candidates bring 2–3 years of restaurant management experience, a high school diploma or GED, and strong planning, teamwork, and problem-solving abilities, with reliable transportation and a valid license.