Restaurant Shift Leader & Team Coach

churchs; Ferguson (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

Church's Chicken is seeking a Shift Leader to guide Team Members during shifts and ensure exceptional customer service. You will coach, train, and develop staff while enforcing Cajun Operating Company policies and procedures to deliver outstanding experiences.

Responsibilities include monitoring service quality, maintaining product standards, managing cash handling, and completing daily shift paperwork. A high school diploma or GED is recommended, with ServSafe training beneficial.

Qualifications

• Leadership on shift to coach and develop Team Members.
• Ensure prompt, friendly customer service and adherence to standards.
• Maintain cash handling and security procedures as outlined by policy.

Responsibilities

• Monitor call-outs and attendance to ensure on-time shift coverage.
• Oversee proper preparation, serving and portioning of menu items.
• Enforce safety, sanitation and security procedures on shift.
• Assist Team Members to prepare quality products and keep a clean restaurant.
• Complete shift reports and inventory/forms for the shift.

Skills

Team leadership

Customer service

Cash handling

Inventory management

Shift coordination

Staff training

Education

High school diploma or GED

Tools

POS system

Job description

Church's Chicken is seeking a Shift Leader to guide Team Members during shifts and ensure exceptional customer service. You will coach, train, and develop staff while enforcing Cajun Operating Company policies and procedures to deliver outstanding experiences.

Responsibilities include monitoring service quality, maintaining product standards, managing cash handling, and completing daily shift paperwork. A high school diploma or GED is recommended, with ServSafe training beneficial.