Restaurant Shift Leader & Team Coach

Anchor Point Management Group; Champaign (IL); On-site; USD 20,664 - 28,929; Full time

Job summary

Anchor Point Management Group is looking for a Support Manager in Champaign, IL. This position is pivotal in assisting the management team during peak periods and ensuring smooth operations in the restaurant.

Responsibilities include leading table visits, coaching team members, managing shift tasks, and maintaining food quality. Potential candidates should possess strong leadership and communication skills, with relevant certifications preferred.

Qualifications

• Ability to lead and coach Team Members and management.
• Knowledge of food safety and security procedures.
• Ability to resolve Guest issues effectively.

Responsibilities

• Ensure 100% of table visits are performed.
• Lead and coach Team Member performance.
• Monitor food quality and labor throughout shifts.

Skills

Leadership and facilitation abilities

Knowledgeable in restaurant operations

Superior verbal communication

Basic mathematical skills

Conflict management skills

High degree of customer service

Education

Minimum 21 years of age

Certification as Wing Certified Trainer

Completion of Shift Leader certification

Job description

Anchor Point Management Group is looking for a Support Manager in Champaign, IL. This position is pivotal in assisting the management team during peak periods and ensuring smooth operations in the restaurant.

Responsibilities include leading table visits, coaching team members, managing shift tasks, and maintaining food quality. Potential candidates should possess strong leadership and communication skills, with relevant certifications preferred.