Restaurant Shift Leader - Service & Ops Coach

ANCHOR POINT MANAGEMENT GROUP; Wadsworth (OH); On-site; USD 19,000 - 28,000; Full time

Job summary

ANCHOR POINT MANAGEMENT GROUP is seeking a shift leader at our Wadsworth, OH location. This hourly role provides additional management coverage during operating hours and direct supervision of staff to ensure top service, cleanliness, and safety.

You will train employees, handle guest needs, and uphold standards on every shift, including opening/closing when needed. The position offers growth potential and requires strong teamwork and reliability.

Qualifications

• Must be at least 18 years old or older.
• Strong preference for an internal promote who has completed all required learning zone training and certiications.
• High school diploma or GED is preferred.

Responsibilities

• Greet customers with a friendly demeanor and accurately take their orders.
• Prepare and package food and drink products according to restaurant standards.
• Operate cash registers, process payments, and provide change to guests.
• Maintain the cleanliness and sanitation of the restaurant including back of house, lobby, and restrooms.
• Assist with food prep and dishwashing as needed.
• Restock inventory and supplies.
• Ensure compliance with all food safety regulations and policies.
• Promote new menu items and provide recommendations when asked.
• Assist with opening and closing tasks.
• Manage shifts to ensure fair employee treatment and compliance with workplace laws and regulations.
• Offers ongoing coaching and feedback to team members.
• Assist with any safety concerns in the workplace.
• Reports any serious issues to their manager and HR as needed.
• Conducts food safety and prep audits daily.
• Conducts daily inventory monitors performance and shares responsibility for cash procedures.

Skills

Customer service

Communication

Team leadership

Time management

Hygiene/cleanliness

Reliability

Education

High school diploma or GED

Job description

ANCHOR POINT MANAGEMENT GROUP is seeking a shift leader at our Wadsworth, OH location. This hourly role provides additional management coverage during operating hours and direct supervision of staff to ensure top service, cleanliness, and safety.

You will train employees, handle guest needs, and uphold standards on every shift, including opening/closing when needed. The position offers growth potential and requires strong teamwork and reliability.