Restaurant Shift Leader & Service Excellence

Workstream; Crown Point (IN); On-site; USD 35,000 - 50,000; Full time

Job summary

Papa John's is seeking an Assistant Manager to work under the General Manager, ensuring the restaurant meets product and customer service standards.

This role includes shift management, policy execution, inventory control, safety, and accountability while developing team members to become future General Manager.

Strong supervisory experience and a high school diploma or GED are required. The position requires flexibility and reliability for long hours, including nights and weekends.

Qualifications

• High School diploma or GED is required.
• Successful supervisory experience is required.
• Experience leading teams and maintaining quality standards.

Responsibilities

• Oversees shift management and ensures quality product and service.
• Trains and motivates team members using Operations Manual and Handbook.
• Manages sales and builds check averages through training and execution.
• Controls costs and budgets, leveraging PROFIT System.
• Maintains inventory levels and ensures safety and security standards.
• Develops future leaders by coaching and providing growth opportunities.

Skills

Attention to Detail

Customer Focused

Developing Others

Flexibility

Initiative

Managing Execution

Teamwork

Education

High School diploma or GED

Job description

Papa John's is seeking an Assistant Manager to work under the General Manager, ensuring the restaurant meets product and customer service standards.

This role includes shift management, policy execution, inventory control, safety, and accountability while developing team members to become future General Manager.

Strong supervisory experience and a high school diploma or GED are required. The position requires flexibility and reliability for long hours, including nights and weekends.