Restaurant Shift Leader: Lead Teams & Guest Experience

Rackson Restaurants, LLC; Coatesville (Chester County); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Competitive salary and bonus program

401(k) with company match

Medical, dental, vision Insurance

Paid time off

Ongoing career and leadership develop

Job summary

Rackson Restaurants, LLC is seeking a Restaurant Shift Leader for the Coatesville, PA area. The role oversees shift operations, ensures guest service, supervises staff, and supports the management team in executing the business plan.

You will mentor team members, manage cash and POS duties, and maintain cleanliness and safety. Requires 18+ with prior fast-food leadership experience and strong communication skills; bilingual ability is a plus.

Qualifications

• High school diploma or equivalent; restaurant management experience preferred.
• Strong leadership and guest-service focus with ability to train staff.
• Proficient reading, writing, math, and basic computer/POS skills.

Responsibilities

• Oversees all shift operations and ensures guest satisfaction.
• Supervises staff, handles cash management, and enforces procedures.
• Provides training and develops talent for future roles.
• Triages issues promptly and collaborates with Management Team.

Skills

Leadership

English&Spanish communication

Self-motivated

Team motivation

Calm under pressure

Education

High school diploma or restaurant management experience

Tools

POS systems

Job description

Rackson Restaurants, LLC is seeking a Restaurant Shift Leader for the Coatesville, PA area. The role oversees shift operations, ensures guest service, supervises staff, and supports the management team in executing the business plan.

You will mentor team members, manage cash and POS duties, and maintain cleanliness and safety. Requires 18+ with prior fast-food leadership experience and strong communication skills; bilingual ability is a plus.