Restaurant Shift Leader: Lead Service & Team Growth

CKE Restaurants; House Springs (MO); On-site; USD 17,000 - 25,000; Full time

Job summary

CKE Restaurants is seeking a Shift Leader to assist the General Manager in managing daily operations. You will lead the restaurant management team, ensure crew performance, and drive adherence to the business plan while delivering quality service and consistency.

This role emphasizes leadership, training, and strong communication to meet sales goals and maintain safety and standards in a fast-paced environment.

Qualifications

• Must demonstrate commanding knowledge of restaurant management.
• High School Diploma/GED required.
• Excellent planning and time management skills.
• Team-building capabilities.
• Investigative and problem-solving abilities.
• Ability to troubleshoot cash handling issues.
• Reliable transportation and valid driver's license.
• Must be reachable by phone or other means and open to on-demand shifts.
• Bi-lingual skills a plus.
• Strong analytical and organizational skills with process-improvement ability.

Responsibilities

• Assist General Manager with management activities and duties.
• Ensure Crew Persons and Team Leaders meet job expectations.
• Provide quality product and customer service to deliver satisfaction.
• Support efforts to maximize sales and minimize costs by leading shift activities.
• Adhere to company policies and procedures and model company values.
• Communicate effectively with internal and external contacts.
• Attend training to stay current on industry trends and participate in meetings.

Skills

Leadership

Staff Training

Time Management

Customer Service

Problem Solving

Cash Handling

Bilingual

Education

High School Diploma/GED

Job description

CKE Restaurants is seeking a Shift Leader to assist the General Manager in managing daily operations. You will lead the restaurant management team, ensure crew performance, and drive adherence to the business plan while delivering quality service and consistency.

This role emphasizes leadership, training, and strong communication to meet sales goals and maintain safety and standards in a fast-paced environment.