Shift Leader: Elevate Service & Team Performance

CKE Restaurants, Inc.; Georgia; On-site; USD 32,000 - 42,000; Full time

Job summary

CKE Restaurants, Inc. is seeking a Shift Leader to assist the General Manager and on-duty supervisor in delivering excellent guest experiences and executing the restaurant's business plan.

You will work with the Restaurant Management Team to ensure crew members and Team Leaders perform their duties to standard. Responsibilities include guiding daily operations, training staff, leading shift activities, and helping maximize sales while controlling costs.

Qualifications

• 2–3 years of restaurant management experience.
• High School Diploma or GED required.
• Strong planning and time management skills.
• Ability to lead and develop teams.
• Excellent oral and written communication.
• Bi-lingual skills a plus.

Responsibilities

• Provides a quality product and customer service experience that delivers total customer satisfaction.
• Strives to improve the skills and performance of all Crew Persons.
• Supports efforts to maximize sales and profits and minimize controllable costs by assisting management and leading work shift activities.
• Complies with all Company policies and procedures regarding business and personnel practices.
• Models and encourages Company shared values.
• Demonstrates oral and written communication skills; communicates effectively with various contacts (internal and external).
• Attends training to remain current on industry trends.
• Participates in company meetings, webinars and conference calls.
• Performs other duties and/or special projects as assigned in response to changing business conditions and/or requirements.

Skills

Team building

Planning

Time management

Problem solving

Communication

Bi-lingual

Education

High School Diploma or GED

Job description

CKE Restaurants, Inc. is seeking a Shift Leader to assist the General Manager and on-duty supervisor in delivering excellent guest experiences and executing the restaurant's business plan.

You will work with the Restaurant Management Team to ensure crew members and Team Leaders perform their duties to standard. Responsibilities include guiding daily operations, training staff, leading shift activities, and helping maximize sales while controlling costs.