Restaurant Shift Leader: Lead Ops & Guest Experience

MOOYAH Burgers, Fries, and Shakes; L'Anse (MI); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

MOOYAH Burgers, Fries, and Shakes in Michigan seeks a Shift Manager to lead the team toward operational excellence across front and back of house, and mentor staff to readiness for General Manager roles. This role demands strong leadership, training, and a focus on guest experience.

The position emphasizes culture alignment, adherence to recipes and safety standards, efficient staffing, inventory control, and cost management to deliver consistent quality and a positive guest impression.

Aufgaben

• Align to the Culture – Demonstrates and coaches team to achieve Guest Obsession
• Align to the Culture – Plans to achieve staffing plan
• Align to the Culture – Provides employees training, feedback, praise and recognition to achieve employee satisfaction
• Align to the Culture – Leverages training/human resource systems to limit employee turnover
• Sales – Ensures all products are made to recipe and correct temperature
• Sales – Demonstrates and trains employees on attributes that comprise personal commitment
• Sales – Manages the shift to achieve operational excellence
• Profit – Executes systems to achieve food cost objectives
• Profit – Manages inventory days on hand
• Profit – Schedules to achieve labor cost objectives
• Food Safety/Safety – Food safety principles followed to ensure there are no repeat critical violations on Health Department inspections
• Food Safety/Safety – Trains employees to avoid injury
• Food Safety/Safety – Monitors compliance to OSHA regulations
• Personal Impact Areas – Personal Effectiveness
• Personal Impact Areas – Dynamic Leadership
• Personal Impact Areas – Communication Skills
• Personal Impact Areas – Global Thinking and Decision Making
• Personal Impact Areas – Coaching and Development
• Physical Actions – Standing
• Physical Actions – Walking
• Physical Actions – Stooping/bending
• Physical Actions – Reaching
• Physical Actions – Safely transporting up to 50#
• Physical Actions – Handling cleaning products
• A Shift Manager may be exposed to, and required to tolerate, the heat, humidity and cleaning materials used throughout the restaurant.

Kenntnisse

Leadership

Communication

Coaching

Global Thinking

Jobbeschreibung

MOOYAH Burgers, Fries, and Shakes in Michigan seeks a Shift Manager to lead the team toward operational excellence across front and back of house, and mentor staff to readiness for General Manager roles. This role demands strong leadership, training, and a focus on guest experience.

The position emphasizes culture alignment, adherence to recipes and safety standards, efficient staffing, inventory control, and cost management to deliver consistent quality and a positive guest impression.