Shift Lead: Elevate Quality & Service

Papa Johns; Matthews (NC); On-site; USD 28,000 - 36,000; Full time

Job summary

MOOYAH is seeking a Shift Lead to supervise daily restaurant operations and lead by example, ensuring quality and compliance with all standards. The role focuses on executing station procedures, maintaining equipment, and reinforcing brand culture with team members.

The ideal candidate has at least 2 years in a restaurant environment, strong English skills, and the ability to manage multiple tasks while prioritizing guest and team experiences.

Qualifications

• High School degree or equivalent required.
• Minimum 2 years in a restaurant with progression.
• English communication skills in business setting.
• Ability to solve problems quickly and efficiently.
• Ability to prioritize tasks and exercise sound judgment.
• Understand costs controls and restaurant operations.
• Focus on guest and team member experiences.
• Demonstrates highly motivated, energetic, and engaging characteristics.

Responsibilities

• Execute every station according to standards and procedures.
• Lead by example, support MOOYAH culture and brand characteristics.
• Ensure the restaurant is operating at the highest level and compliant with regulations.
• Follow and enforce all operations guidelines as defined in the Operations Manual.
• Responsible for the execution of store systems, appropriate to shift management.
• Ensure the restaurant is accountable for the successful execution of all quality control programs.
• Educates, communicates and reinforces quality standards to all team members.
• Maintains equipment for optimal performance.
• Prepares food that meets MOOYAH Brand Standards

Skills

Team leadership

English proficiency

Problem solving

Multitasking

Attention to quality

Education

High School diploma or equivalent

Job description

MOOYAH is seeking a Shift Lead to supervise daily restaurant operations and lead by example, ensuring quality and compliance with all standards. The role focuses on executing station procedures, maintaining equipment, and reinforcing brand culture with team members.

The ideal candidate has at least 2 years in a restaurant environment, strong English skills, and the ability to manage multiple tasks while prioritizing guest and team experiences.