Shift Leader

Papa Johns; Matthews (NC); On-site; USD 28,000 - 36,000; Full time

Job summary

MOOYAH is seeking a Shift Lead to supervise daily restaurant operations and lead by example, ensuring quality and compliance with all standards. The role focuses on executing station procedures, maintaining equipment, and reinforcing brand culture with team members.

The ideal candidate has at least 2 years in a restaurant environment, strong English skills, and the ability to manage multiple tasks while prioritizing guest and team experiences.

Qualifications

• High School degree or equivalent required.
• Minimum 2 years in a restaurant with progression.
• English communication skills in business setting.
• Ability to solve problems quickly and efficiently.
• Ability to prioritize tasks and exercise sound judgment.
• Understand costs controls and restaurant operations.
• Focus on guest and team member experiences.
• Demonstrates highly motivated, energetic, and engaging characteristics.

Responsibilities

• Execute every station according to standards and procedures.
• Lead by example, support MOOYAH culture and brand characteristics.
• Ensure the restaurant is operating at the highest level and compliant with regulations.
• Follow and enforce all operations guidelines as defined in the Operations Manual.
• Responsible for the execution of store systems, appropriate to shift management.
• Ensure the restaurant is accountable for the successful execution of all quality control programs.
• Educates, communicates and reinforces quality standards to all team members.
• Maintains equipment for optimal performance.
• Prepares food that meets MOOYAH Brand Standards

Skills

Team leadership

English proficiency

Problem solving

Multitasking

Attention to quality

Education

High School diploma or equivalent

Job description

MOOYAH is a place where Certified Angus Beef and a Moodle Doodle wall can comfortably coexist. Because we believe having high quality food doesn’t require you to have a low quality personality. And in that way, we’re two-faced in the best way.

As fresh as we are fun. As intelligent as we are imaginative. As picky as we are playful. Put simply, making seriously good food doesn’t have to be such serious business.

What we are looking for in a MOOYAH Shift Lead:

• Demonstrates ability to execute every station, according to MOOYAH station standards and procedures.
• Demonstrates ability to lead by example, through demonstrated behaviors supporting MOOYAH culture and brand characteristics.
• Ensures the restaurant is operating at the highest level of standards and is compliant with all state and federal government regulations.
• Follows and will enforce all restaurant operations guidelines as defined in the Operations Manual.
• Responsible for the execution of store systems, appropriate to shift management.
• Ensures the restaurant is accountable for the successful execution of all quality control programs.
• Educates, communicates and reinforces quality standards to all team members.
• Maintains equipment for optimal performance.
• Prepares food that meets MOOYAH Brand Standards

Job Requirements:

• High School degree or equivalent required.
• Minimum 2 years working in a restaurant environment, showing career progression and verifiable results.
• Ability to speak, write, and comprehend English in a business setting.
• Capable of solving problems quickly and efficiently.
• Ability to prioritize multiple tasks and exercise sound judgment.
• Ability to understand costs controls, and restaurant operations.
• Focuses on "simply better seriously fun" Guest and team member experiences.
• Demonstrates highly motivated, energetic, and engaging characteristics.

This job posting is for a restaurant owned and operated by an independent franchisee, not MOOYAH Franchising, LLC. This means the independent franchisee, and not MOOYAH Franchising, LLC, is responsible for all restaurant employment-related matters, including setting any requirements for this job and all decisions concerning recruiting, disciplinary actions, staffing, and scheduling. If you are hired for this job posting, the independent franchisee, not MOOYAH Franchising, LLC, will be your employer.

MOOYAH is an American fast casual restaurant chain headquartered in Plano, Texas. The chain reached over 100 locations in 23 U.S. states and nine countries in 2016 in North America and the Middle East. They specialize in hamburgers, french fries, and shakes.