Restaurant Shift Leader: Elevate Service & Team Performance

Ultipro; Boiling Springs (SC); On-site; USD 16,531,000 - 22,042,000; Full time

Job summary

Ultipro is seeking a Shift Leader to assist the General Manager in daily restaurant operations at our Boiling Springs, SC location. You will help supervise the restaurant team, ensure service quality, and uphold company policies.

The role focuses on leading shift activities, coaching crew, and driving sales while minimizing costs. Strong communication and problem-solving skills are essential, with a commitment to customer satisfaction and safety.

Qualifications

• Must have approximately 2–3 years of restaurant management experience or education.
• High School Diploma or GED required.
• Strong planning and time management skills.

Responsibilities

• Assist the General Manager or on-duty supervisor with management activities.
• Lead shift activities to maximize sales and control costs.
• Ensure crew and team leaders meet job responsibilities and performance expectations.
• Model company values and maintain effective communication with internal and external contacts.
• Attend trainings, webinars, and meetings to stay current with industry trends and company policies.
• Perform other duties or projects as needed in response to business needs.

Skills

Team leadership

Time management

Customer service

Communication

Problem solving

Cash handling

Education

High School Diploma/GED

Job description

Ultipro is seeking a Shift Leader to assist the General Manager in daily restaurant operations at our Boiling Springs, SC location. You will help supervise the restaurant team, ensure service quality, and uphold company policies.

The role focuses on leading shift activities, coaching crew, and driving sales while minimizing costs. Strong communication and problem-solving skills are essential, with a commitment to customer satisfaction and safety.