Restaurant Shift Leader: Elevate Service & Profit

Papa John's International , Inc.; McKeesport (Allegheny County); On-site; USD 28,000 - 36,000; Full time

Job summary

Papa John’s Shift Leader position supervising shifts and stations to ensure high-quality products and customer service at Papa John’s restaurants. You will help maintain profitability by executing company policies and ensuring compliance with laws and safety practices.

The role emphasizes leadership, adherence to procedures, and effective communication with staff to meet service goals.

Qualifications

• Cash handling and point-of-sale cash management
• Planning, organizing and prioritizing tasks across shift
• Clear, effective communication with team and customers

Responsibilities

• Supervise shift and stations to maintain product quality and service
• Ensure compliance with policies and safety procedures
• Provide feedback, manage coverage, control costs and inventory per guidelines
• Contribute to profit goals by accurate cash handling and stock management

Skills

Cash management

Planning & organization

Effective communication

Education

High School diploma or GED

Serv-Safe certification

Job description

Papa John’s Shift Leader position supervising shifts and stations to ensure high-quality products and customer service at Papa John’s restaurants. You will help maintain profitability by executing company policies and ensuring compliance with laws and safety practices.

The role emphasizes leadership, adherence to procedures, and effective communication with staff to meet service goals.