Restaurant Shift Leader - Elevate Guest Experience

Church's Texas Chicken; Miami Gardens (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Church’s Texas Chicken is seeking a Restaurant General Manager to lead the team on shift, coaching and developing Team Members to deliver an outstanding customer experience. You will ensure compliance with Cajun Operating Company policies and supervise daily operations, including service quality, safety, and financial controls.

The role requires strong leadership, reliable attendance, and the ability to train staff while maintaining food safety and company procedures across a fast-paced

Qualifications

• Must be at least 18 years old.
• High school diploma or GED is highly recommended.
• ServSafe food safety training is highly recommended.
• Experience in quick-service leadership is preferred.

Responsibilities

• Ensure prompt, friendly, and courteous customer service on shift.
• Oversee menu preparation and service according to standards.
• Assign and supervise team members' duties for each shift.
• Assist staff to prepare quality products and maintain cleanliness.
• Model proper procedures for the team to follow.
• Enforce safety and security policies at all times.
• Open and close the restaurant as required by the Shift Awareness Checklists.
• Maintain proper cash handling and POS procedures, including deposits and counts.

Skills

Leadership

Coaching

Customer Service

Operations

Cash Handling

Valid Driver's License

Education

High School Diploma or GED

ServSafe Certification

Shift Leader Certification

Tools

POS System

Job description

Church’s Texas Chicken is seeking a Restaurant General Manager to lead the team on shift, coaching and developing Team Members to deliver an outstanding customer experience. You will ensure compliance with Cajun Operating Company policies and supervise daily operations, including service quality, safety, and financial controls.

The role requires strong leadership, reliable attendance, and the ability to train staff while maintaining food safety and company procedures across a fast-paced