Restaurant Shift Leader: Drive Service & Profitability

Burger King; Greencastle (Franklin County); On-site; USD 17,000 - 22,000; Full time

Job summary

Burger King in Greencastle is seeking a Shift Leader to manage operations during assigned shifts, drive guest satisfaction, and support profitability. You will coach Team Members, ensure fast, friendly service, and uphold brand standards while executing the shift plan and assisting in overall restaurant performance.

The role requires leadership on the floor, willingness to work evenings, weekends, and holidays, and the ability to handle long or irregular shifts.

Qualifications

• Must be at least 18 years old.
• Two years of college preferred (not required).
• 1–2 years of quick-service restaurant experience.
• Demonstrated understanding of guest service principles.
• Available to work evenings, weekends and holidays.
• Able to work long or irregular shifts as needed.

Responsibilities

• Direct and motivate Team Members to meet the shift plan and speed‑of‑service goals.
• Direct efficient and accurate preparation and sale of products for prompt delivery.
• Review restaurant results to identify successes and areas for improvement.
• Uphold operational and brand standards.
• Perform Team Member duties when necessary.

Skills

Guest service principles

Coaching and feedback

Education

High school diploma or GED

Some college preferred

Job description

Burger King in Greencastle is seeking a Shift Leader to manage operations during assigned shifts, drive guest satisfaction, and support profitability. You will coach Team Members, ensure fast, friendly service, and uphold brand standards while executing the shift plan and assisting in overall restaurant performance.

The role requires leadership on the floor, willingness to work evenings, weekends, and holidays, and the ability to handle long or irregular shifts.