Restaurant Shift Leader

MOD Pizza; Chicago (IL); On-site; Full time

Job summary

Join a forward-thinking restaurant movement as a Shift Supervisor, where you’ll lead a vibrant team to create personalized pizza experiences. This role emphasizes strong leadership and coaching skills, ensuring every guest feels valued and every pizza is crafted with care. With a culture that promotes internal growth, you’ll be part of a team that believes in the power of good food and community. Enjoy a range of perks including paid time off, free meals, and health benefits while making a positive impact in the lives of others. If you’re passionate about service and creating memorable experiences, this opportunity is perfect for you.

Benefits

Paid sick time

Paid Vacation

FREE pizza and salad

Pet insurance

Discounted gym membership

Free counseling sessions

Medical/dental/vision/basic life/disability

401(k) retirement

Qualifications

• Minimum 1 year of customer service or restaurant leadership experience.
• Ability to coach and motivate front line employees effectively.

Responsibilities

• Lead Squad Crew to deliver personalized pizzas and salads.
• Coach Shift Supervisors to maintain a positive vibe on the shift.

Skills

Customer Service

Leadership

Coaching

Strategic Thinking

Tactical Execution

Job description

MOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone. We believe companies can and should be a force for good in the lives of the people they employ and the communities they serve.

Because at MOD we don’t just make pizzas. We make pizzas that make the world a better place – a world where doing the right thing has far-reaching ripples, where people are at the heart of every decision and where pizza powers possibility.

Compensation: $16.00/ hour + an incredible tip share program. Our Restaurant Shift Supervisors average almost $4/hour in tip earnings!

Restaurant Captains – Shift Supervisors are also eligible for:

• Paid sick time
• Paid Vacation
• FREE pizza and salad, and beverages
• Pet insurance
• Discounted gym membership
• Free counseling sessions
• Medical/dental/vision/basic life/disability
• 401(k) retirement

Summary

As a part of our Restaurants Leadership team, Shift Supervisors direct the Squad Crew to deliver amazing pizzas and salads to our guests with radical style and personalization. You set the example of what it means to serve, what it means to create a place and platform where everyone can experience pizza that is personal.

You will lead the making of pizzas for the veggie pilers, the pepperoni perfectionists, and the plant-based pioneers. Pizzas built for the carb cutters and the culinary experimentalist. Together we’re creating an experience where pizza is personal, and everyone belongs.

Over 70% of MOD Leaders are promoted internally. When we say everyone belongs it means supporting our employees reaching for what’s possible. United by a love of great food and good mentorship, our Squad helps each other get to where they are going.

Because at MOD; ALL PIZZAS ARE WELCOME!

Key Responsibilities

• Be an example of MOD values and behaviors and exemplify a service mindset through effective leadership
• Help create a MOD vibe that our customers expect
• Coach Shift Supervisors to keep the energy high and create a positive vibe on the shift
• Demonstrate, train and coach Squad in all methods for accomplishing store tasks
• Demonstrate knowledge of all Operational Standards and resources
• Partner with General Manager to engage the board community of our restaurant

Required Qualifications

• Minimum of 1 year of customer service or restaurant leadership
• Experience successfully leading, coaching, training, and motivating front line employees
• Ability to think strategically and act tactically
• Ability to stay calm and focused in busy restaurant operations
• Must be at least 18 years old

At our table, everyone has a place. Explore your inner pizza enthusiast and feel right at home. Apply today to work in a restaurant that is a movement.