Shift Leader - Restaurant 201031 - 5520 Caseyville Avenue, Washington Park, IL 62204

Church's Chicken; Chicago, Denver, Hyde Park Township (IL, CO, IL); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player seeks a Restaurant Leader to ensure outstanding customer experiences. In this role, you will guide Team Members through coaching, training, and development, while ensuring compliance with company policies. The position offers a dynamic, fast-paced environment that encourages personal growth and professional development. If you are passionate about leading a team and creating memorable dining experiences, this opportunity is perfect for you.

Qualifications

• Must be at least 18 years of age.
• Complete Weekly Sales Report and ensure accuracy.

Responsibilities

• Monitor and ensure prompt, friendly, and courteous customer service.
• Assist Team Members to prepare quality products and maintain a clean restaurant.

Skills

Customer Service

Team Leadership

Food Safety

Cash Handling

Education

High School Diploma or G.E.D.

ServSafe Food Safety Training

Tools

POS System

Job description

Reports To (Title):

Restaurant General Manager

Department:

Field Operations

Job Summary:

To serve as a restaurant leader and ensure that Team Members on shift are provided with the proper coaching, training, and development necessary to provide an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.

Key Duties/Responsibilities:

• Monitor and ensure prompt, friendly, and courteous customer service.
• Monitor and ensure all Church's menu products are prepared and served according to standard procedures.
• Ensure that job assignments and activities are carried out by Team Members.
• Assist Team Members as necessary to prepare quality products, provide service, and maintain a clean restaurant.
• Demonstrate proper procedures for Team Members to follow.
• Ensure that safety and security policies and procedures are enforced.
• Perform opening and closing duties as required on the Shift Awareness Checklists.
• Follow proper procedures for the preparation of all menu items.
• Follow procedures for receiving, handling, and storing food products, including proper rotation and icing procedures.
• Maintain professional and ethical leadership behaviors at all times.
• Ensure on-time attendance by each employee for the shift.
• Perform other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

• Must be at least 18 years of age.
• A high school diploma or G.E.D. is highly recommended.
• ServSafe food safety training is highly recommended.

Position Qualifications/Functional Skills:

• Complete Weekly Sales Report, Bank deposit slips, the Cash and Inventory worksheet, and other forms as required for the shift, ensuring accuracy.
• Enter inventory and payroll data into the POS system as required.
• Ensure the restaurant polls nightly by correctly closing down the POS system.
• Adhere to established cash handling and security procedures, including cash sales counts, drawer bank counts, drawer assignments, POS deletions, over-rings, voids, large bill drops, and cash levels.
• Possess a valid Driver's License, have access to a vehicle during shifts, and possess proof of insurance.
• Successfully complete the Shift Leader certification program.

Church's is committed to providing a fun, fast-paced environment with opportunities for growth. We are an equal employment opportunity employer, making hiring and employment decisions without regard to race, color, religion, sex, national origin, age, disability, or genetic information.