Restaurant Shift Lead & Service Supervisor

Landed; San Antonio (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

Landed is seeking a hands-on restaurant supervisor to manage daily operations, lead a small team, and ensure fast, accurate service with world-class customer care. You will train staff, manage inventory and supplies, oversee prep and service, and maintain cash controls with integrity.

Responsibilities include forecasting item usage, coordinating deliveries, and driving efficiency during busy periods while upholding quality and cleanliness standards within a fast-paced environment.

Qualifications

• Ability to lead a team of 3–15 employees.
• On-the-job training for all staff.
• Strong customer service focus and integrity in procedures.

Responsibilities

• Manages staff of ~3–15 employees.
• Provides on-the-job training for all staff.
• Oversees ordering, receipt, storage and issuing of supplies to minimize waste and loss.
• Assists in supervision of preparation, sales and service of food.
• Forecasts inventory and estimates per-shift usage.
• Oversees food preparation and service during shifts to maintain efficiency.
• Ensures world-class customer service for every guest.
• Routes deliveries and oversees drivers to optimize delivery speed.
• Completes daily prep, opening procedures and slicing/bread production.
• Completes closing procedures and daily/weekly paperwork.
• Maintains 100% accuracy of cash drawers during shifts.
• Audits prior shift procedures for integrity and completeness.
• Oversees maintenance of equipment and supplies.

Skills

Staff leadership

Training and development

Customer service

Tools

Excel

Word

Job description

Landed is seeking a hands-on restaurant supervisor to manage daily operations, lead a small team, and ensure fast, accurate service with world-class customer care. You will train staff, manage inventory and supplies, oversee prep and service, and maintain cash controls with integrity.

Responsibilities include forecasting item usage, coordinating deliveries, and driving efficiency during busy periods while upholding quality and cleanliness standards within a fast-paced environment.