Restaurant Shift Lead — Service & Ops Champion

ANCHOR POINT MANAGEMENT GROUP; New Albany (IN); On-site; USD 20,774,000 - 41,978,000; Full time

Job summary

ANCHOR POINT MANAGEMENT GROUP is seeking a shift leader for a fast-paced restaurant in New Albany, IN. This hourly role focuses on supervising staff, maintaining cleanliness, ensuring food safety, and delivering timely service while modeling excellent guest experiences.

You will train team members, handle opening/closing tasks, manage shifts for fair workload, and provide coaching to improve performance. Strong communication and reliability are essential.

Qualifications

• Must be at least 18 years old.
• Preference for internal promotion after required training.
• High school diploma or GED is preferred.
• Minimum 6 months in a shift management or supervisory role.
• Legal right to work in the United States.
• Ability to work flexible hours.
• Basic math and reading skills.
• Good hygiene and reliable transportation.
• Strong communication and a can-do attitude.

Responsibilities

• Greet customers and take orders.
• Prepare and package food and drinks per standards.
• Operate cash registers, process payments, and give change.
• Maintain cleanliness and sanitation of the restaurant.
• Assist with food prep and dishwashing as needed.
• Restock inventory and supplies.
• Ensure compliance with food safety regulations and policies.
• Provide coaching and feedback to team members.
• Open and/or close the restaurant as required.
• Manage shifts to ensure fair workload and compliance with laws.

Skills

Customer service

Leadership

Shift management

Communication

Basic math

Education

High school diploma or GED

Job description

ANCHOR POINT MANAGEMENT GROUP is seeking a shift leader for a fast-paced restaurant in New Albany, IN. This hourly role focuses on supervising staff, maintaining cleanliness, ensuring food safety, and delivering timely service while modeling excellent guest experiences.

You will train team members, handle opening/closing tasks, manage shifts for fair workload, and provide coaching to improve performance. Strong communication and reliability are essential.