Restaurant Shift Lead: Guest Experience & Team Coach

Workstream; Oceanside (CA); On-site; USD 32,000 - 46,000; Full time

Job summary

Workstream is seeking a Shift Lead to help manage daily restaurant operations, support the management team, and create an exceptional guest experience. You will lead a high-energy shift, uphold safety standards, and drive sales.

In this role you will coach Team Members, monitor labor and service efficiency, conduct pre-shift meetings, and provide real-time coaching to sustain performance across the shift. This position offers hands-on leadership in a fast-paced environment.

Responsibilities

• Lead daily shift operations while delivering an outstanding guest experience.
• Coach, develop, and support Team Members to drive performance and engagement.
• Ensure compliance with food safety, alcohol service, and company standards.
• Monitor labor, service, and operational efficiency throughout each shift.
• Conduct pre-shift meetings and provide real-time coaching.

Skills

Team leadership

Coaching

Food safety

Operational efficiency

Guest experience

Job description

Workstream is seeking a Shift Lead to help manage daily restaurant operations, support the management team, and create an exceptional guest experience. You will lead a high-energy shift, uphold safety standards, and drive sales.

In this role you will coach Team Members, monitor labor and service efficiency, conduct pre-shift meetings, and provide real-time coaching to sustain performance across the shift. This position offers hands-on leadership in a fast-paced environment.