Shift Lead: Inspire Team & Elevate Guest Experience

Round Table Pizza; Tukwila (WA); On-site; USD 22,000 - 30,000; Full time

Job summary

Round Table Pizza in Tukwila, WA is seeking a Shift Lead to help run daily restaurant operations by supporting the management team, coaching Team Members, and creating an exceptional guest experience. You will ensure food safety and alcohol service standards, monitor labor and service levels, and participate in pre-shift meetings while fostering a positive, high-energy team environment.

This role requires a high school diploma, the ability to obtain required certifications, and flexibility to

Qualifications

• High school diploma or equivalent is required.
• Minimum age to serve alcohol as required by state or local law.
• Must obtain and maintain food safety and alcohol service certifications, where required by state or local law.
• Previous restaurant leadership experience in a high-volume, full-service environment preferred.

Responsibilities

• Lead daily shift operations while delivering an outstanding guest experience.
• Coach, develop, and support Team Members to drive performance and engagement.
• Ensure compliance with food safety, alcohol service, and company standards.
• Monitor labor, service, and operational efficiency throughout each shift.
• Conduct pre-shift meetings and provide real-time coaching.
• Support hiring, training, and retention of Team Members.
• Promote sales initiatives and company loyalty programs.
• Perform other duties as assigned.

Skills

Leadership

Communication

Guest service

Team coaching

Education

High school diploma or equivalent

Job description

The Shift Lead helps lead daily restaurant operations by supporting the management team, coaching Team Members, and creating an exceptional guest experience. This role is responsible for ensuring operational excellence, maintaining food and safety standards, driving sales, and fostering a positive, high-energy team environment.

Key Responsibilities

• Lead daily shift operations while delivering an outstanding guest experience.
• Coach, develop, and support Team Members to drive performance and engagement.
• Ensure compliance with food safety, alcohol service, and company standards.
• Monitor labor, service, and operational efficiency throughout each shift.
• Conduct pre-shift meetings and provide real-time coaching.
• Support hiring, training, and retention of Team Members.
• Promote sales initiatives and company loyalty programs.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent.
• Minimum age to serve alcohol as required by state or local law.
• Must obtain and maintain all required food safety and alcohol service certifications, where required by state or local law.
• Previous restaurant leadership experience in a high-volume, full-service environment preferred.
• Strong leadership, communication, and guest service skills.
• Ability to work a flexible schedule, including nights, weekends, and holidays.