Shift Lead

Buffalo Wild Wings; Corona (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

Buffalo Wild Wings in Corona, CA is seeking a Shift Lead to help run daily restaurant operations, coach Team Members, and create an exceptional guest experience. You will support the management team in maintaining standards and driving performance in a fast-paced environment.

The role requires strong leadership, communication, and guest service skills, with flexibility to work nights, weekends, and holidays.

Qualifications

• High school diploma or equivalent required.
• Minimum age to serve alcohol as required by state/local law.
• Must obtain/maintain required food safety and alcohol service certifications as required.
• Previous restaurant leadership experience in a high-volume, full-service environment preferred.

Responsibilities

• Lead daily shift operations while delivering an outstanding guest experience.
• Coach, develop, and support Team Members to drive performance and engagement.
• Ensure compliance with food safety, alcohol service, and company standards.
• Monitor labor, service, and operational efficiency throughout each shift.
• Conduct pre-shift meetings and provide real-time coaching.
• Support hiring, training, and retention of Team Members.
• Promote sales initiatives and company loyalty programs.
• Perform other duties as assigned.

Skills

Leadership

Communication

Guest service

Team development

Education

High School Diploma or equivalent

Job description

The Shift Lead helps lead daily restaurant operations by supporting the management team, coaching Team Members, and creating an exceptional guest experience. This role is responsible for ensuring operational excellence, maintaining food and safety standards, driving sales, and fostering a positive, high-energy team environment.

Key Responsibilities

• Lead daily shift operations while delivering an outstanding guest experience.
• Coach, develop, and support Team Members to drive performance and engagement.
• Ensure compliance with food safety, alcohol service, and company standards.
• Monitor labor, service, and operational efficiency throughout each shift.
• Conduct pre-shift meetings and provide real-time coaching.
• Support hiring, training, and retention of Team Members.
• Promote sales initiatives and company loyalty programs.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent.
• Minimum age to serve alcohol as required by state or local law.
• Must obtain and maintain all required food safety and alcohol service certifications, where required by state or local law.
• Previous restaurant leadership experience in a high-volume, full-service environment preferred.
• Strong leadership, communication, and guest service skills.
• Ability to work a flexible schedule, including nights, weekends, and holidays.

2670 Tuscany Street,, Suite 101, Corona, CA, 92881