Shift Lead - Elevate Guest Experience & Team Performance

Round Table Pizza; Puyallup (WA); On-site; USD 25,000 - 33,000; Full time

Job summary

Round Table Pizza in Puyallup, WA is seeking a Shift Lead to help run daily restaurant operations and deliver an exceptional guest experience. You will support the management team, coach Team Members, and ensure food safety and company standards are met.

You'll monitor labor and service levels, lead pre-shift briefings, and assist with hiring, training, and retention. This is a fast-paced role requiring flexibility, including nights, weekends, and holidays, in a high-volume full-service setting.

Qualifications

• High school diploma or equivalent.
• Minimum age to serve alcohol as required by state or local law.
• Must obtain and maintain all required food safety and alcohol service certifications, where required by state or local law.
• Previous restaurant leadership experience in a high-volume, full-service environment preferred.
• Strong leadership, communication, and guest service skills.
• Ability to work a flexible schedule, including nights, weekends, and holidays.

Responsibilities

• Lead daily shift operations while delivering an outstanding guest experience.
• Coach, develop, and support Team Members to drive performance and engagement.
• Ensure compliance with food safety, alcohol service, and company standards.
• Monitor labor, service, and operational efficiency throughout each shift.
• Conduct pre-shift meetings and provide real-time coaching.
• Support hiring, training, and retention of Team Members.
• Promote sales initiatives and company loyalty programs.
• Perform other duties as assigned.

Job description

Round Table Pizza in Puyallup, WA is seeking a Shift Lead to help run daily restaurant operations and deliver an exceptional guest experience. You will support the management team, coach Team Members, and ensure food safety and company standards are met.

You'll monitor labor and service levels, lead pre-shift briefings, and assist with hiring, training, and retention. This is a fast-paced role requiring flexibility, including nights, weekends, and holidays, in a high-volume full-service setting.