Restaurant Shift Lead - Guest Experience & Ops

Burger King; Doraville (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Burger King in Doraville, GA is seeking a Shift Leader to oversee daily restaurant operations during assigned shifts, driving guest satisfaction, efficiency, and profitability. You will lead team members, coach staff, and ensure adherence to brand standards while supporting the RGM and AM in achieving performance goals.

The role requires 18+ years old, HS diploma or GED, and 1–2 years of quick-service experience with flexible availability for evenings, weekends, and holidays.

Qualifications

• Must be at least 18 years old.
• High school diploma or GED required; some college preferred.
• 1–2 years of quick-service restaurant experience.
• Availability for evenings, weekends, and holidays.

Responsibilities

• Lead a restaurant shift focused on sales, guest experience, and operations.
• Direct and coach Team Members on shift to meet brand standards.
• Ensure accurate and fast product preparation and service.
• Drive profitability and oversee cash control and inventory tasks.
• Model hard work and contribute to operator-level goals.

Skills

Customer service

Team leadership

Guest service

Shift flexibility

Education

High school diploma or GED

Some college

Job description

Burger King in Doraville, GA is seeking a Shift Leader to oversee daily restaurant operations during assigned shifts, driving guest satisfaction, efficiency, and profitability. You will lead team members, coach staff, and ensure adherence to brand standards while supporting the RGM and AM in achieving performance goals.

The role requires 18+ years old, HS diploma or GED, and 1–2 years of quick-service experience with flexible availability for evenings, weekends, and holidays.