Restaurant Shift Lead: Guest Service & Ops Leader

Qdoba Restaurants; Merrimack (NH); On-site; USD 24,108 - 26,863; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401k for eligible employees

PTO including vacation and sick leave

Tuition reimbursement

Job summary

A popular restaurant chain in Merrimack, New Hampshire is seeking a Shift Lead to oversee operations in collaboration with the General Manager. Responsibilities include ensuring a high standard of cleanliness and service, training new employees, and engaging with guests to address their needs. Candidates should have at least 6 months of restaurant experience, a high school diploma, and strong communication skills. This position offers competitive pay and various benefits including health insurance and 401k options.

Qualifications

• Must be at least 18 years old.
• 6+ months of restaurant operations experience required.
• Ability to lift up to 50 pounds.
• Must have access to adequate transportation.
• ServSafe certification may be required in certain states.

Responsibilities

• Execute restaurant operations with the General Manager.
• Ensure compliance with policies and procedures.
• Maintain restaurant cleanliness and service quality.
• Support training of internal candidates.
• Respond to guest inquiries and complaints.

Skills

Shift Lead training

Restaurant operations

Communication in English

Spanish comprehension

Reading

Writing

Math skills

Computer/POS skills

Education

High school diploma or equivalent

Job description

A popular restaurant chain in Merrimack, New Hampshire is seeking a Shift Lead to oversee operations in collaboration with the General Manager. Responsibilities include ensuring a high standard of cleanliness and service, training new employees, and engaging with guests to address their needs. Candidates should have at least 6 months of restaurant experience, a high school diploma, and strong communication skills. This position offers competitive pay and various benefits including health insurance and 401k options.