Restaurant Shift Lead — Coaching & Service Excellence

churchs; Town of Texas (WI); On-site; USD 36,000 - 48,000; Full time

Job summary

Church's Chicken is seeking a dedicated Shift Leader to guide restaurant operations on shift and coach team members for an exceptional customer experience. You will ensure adherence to standard procedures for food preparation, service, and safety, while supporting opening and closing routines and shift reporting.

The role requires strong leadership, cash handling, and inventory skills, with an emphasis on teamwork, training, and compliance with company policies.

Qualifications

• Must be 18 years or older.
• High school diploma or GED recommended.
• ServSafe food safety training recommended.

Responsibilities

• Monitors and ensures prompt, friendly, and courteous customer service.
• Ensures menu items are prepared and served according to procedures.
• Ensures team members carry out assigned tasks.
• Assists team members to prepare quality products and maintain cleanliness.
• Maintains safety and security policies and procedures.
• Oversees opening and closing duties as per shift checklists.
• Ensures proper product handling and storage procedures.
• Maintains professional leadership behavior at all times.

Skills

Team leadership

Cash handling

POS system

Inventory management

Shift supervision

Education

High school diploma or GED

ServSafe food safety training

Tools

POS system

Job description

Church's Chicken is seeking a dedicated Shift Leader to guide restaurant operations on shift and coach team members for an exceptional customer experience. You will ensure adherence to standard procedures for food preparation, service, and safety, while supporting opening and closing routines and shift reporting.

The role requires strong leadership, cash handling, and inventory skills, with an emphasis on teamwork, training, and compliance with company policies.