Restaurant Shift Lead — Coach & Grow Your Team

MOD SUPER FAST PIZZA, LLC.; Surprise (AZ); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Paid vacation

Paid Sick Time

401(k) retirement

Free pizza, salad, and beverages

Discounted gym membership

Free counseling sessions

Job summary

MOD Super Fast Pizza is seeking a Restaurant Supervisor Lead in Surprise, AZ to lead shift teams, coach Squad Crew and partner with the General Manager to drive restaurant operations.

The role emphasizes guest hospitality, process adherence, and team development, with strong internal promotion history and a welcoming culture. Benefits include health insurance, paid vacation, 401(k), free pizza and beverages, and more.

Qualifications

• Minimum of 1 year of customer service or restaurant experience.
• Previous experience coaching, teaching and inspiring others.
• Customer service skills and a proven ability to remain calm and focused.

Responsibilities

• Set and sustain the tone of the shift, keeping the energy high.
• Create positive vibes and a welcoming atmosphere for Squad Crew and customers.
• Listen, acknowledge and resolve any Squad crew and/or customer concerns. Escalate issues that require resolution.
• Manage shift duties checklists and address/escalate any equipment malfunctions.
• Focus on the growth and well-being of the Squad and celebrate wins.

Skills

Customer service

Leadership

Coaching

Job description

MOD Super Fast Pizza is seeking a Restaurant Supervisor Lead in Surprise, AZ to lead shift teams, coach Squad Crew and partner with the General Manager to drive restaurant operations.

The role emphasizes guest hospitality, process adherence, and team development, with strong internal promotion history and a welcoming culture. Benefits include health insurance, paid vacation, 401(k), free pizza and beverages, and more.