Restaurant Supervisor Lead: Inspire, Coach & Elevate Teams

Mod-Pizza; Sahuarita (AZ); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Week of paid vacation

Paid sick time

401(k) retirement

Free pizza, salad, and beverages

Discounted gym membership

Free counseling sessions

Job summary

MOD Pizza in Sahuarita, AZ is seeking a Store Coach to lead the store leadership team, coaching Shift Supervisors and Squad Crew while learning restaurant operations alongside the General Manager.

You will set the tone for the team, embracing our welcoming culture for guests, including diverse diners, and demonstrating how every role contributes to a great MOD experience. This role offers growth into a long-term MOD career.

Qualifications

• Minimum of 1 year of customer service or restaurant experience.
• Must be at least 18 years old.
• Previous experience coaching, teaching and inspiring others.
• Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner.
• Customer service skills and a proven ability to remain calm and focused.

Responsibilities

• Set and sustain the tone of the shift, keeping the energy high.
• Create positive vibes and a welcoming atmosphere for both Squad Crew and customers.
• Listen, acknowledge and resolve any Squad crew and/or customer concerns. Escalate issues that require resolution restaurant general manager as appropriate.
• Manage shift duties checklists and address/escalate any equipment malfunctions.
• Focus on the growth and well-being of the Squad and celebrate wins.

Skills

Customer service

Restaurant experience

Coaching

Leadership

Communication

Job description

MOD Pizza in Sahuarita, AZ is seeking a Store Coach to lead the store leadership team, coaching Shift Supervisors and Squad Crew while learning restaurant operations alongside the General Manager.

You will set the tone for the team, embracing our welcoming culture for guests, including diverse diners, and demonstrating how every role contributes to a great MOD experience. This role offers growth into a long-term MOD career.