Restaurant Service Manager — Guest Experience Leader

LOGAN; Noblesville (IN); On-site; USD 42,000 - 65,000; Full time

Job summary

LOGAN is seeking a Service Manager to deliver exceptional guest service, monitor satisfaction, and drive the dining experience. You will build lasting guest relationships, solve problems efficiently, and contribute to revenue growth while maintaining a supportive work environment.

The role requires hands-on leadership, front/back of house supervisory experience, and a focus on safety, quality, and cost controls.

Qualifications

• Strong leadership and management skills.
• Excellent communication abilities and a customer-service mindset.
• Proficient computer skills and familiarity with POS systems.

Responsibilities

• Deliver superior service and maximize customer satisfaction.
• Train and develop team members to ensure competency and high standards of customer service.
• Adhere to sanitation, safety, and alcohol service standards.
• Manage day-to-day restaurant operations, including scheduling and shift management.
• Monitor costs, waste, and vendor relationships to optimize profitability.
• Maintain a positive brand image and uphold company policies.

Skills

Leadership

Communication

Team management

Computer skills

Education

High school diploma or GED

Job description

LOGAN is seeking a Service Manager to deliver exceptional guest service, monitor satisfaction, and drive the dining experience. You will build lasting guest relationships, solve problems efficiently, and contribute to revenue growth while maintaining a supportive work environment.

The role requires hands-on leadership, front/back of house supervisory experience, and a focus on safety, quality, and cost controls.