Team Leader: Flexible Scheduling & Service Excellence

Workstream; Baltimore (MD); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Flexible scheduling

Competitive pay

Scholarship opportunities

Intentional growth and development

Positive work environment

Job summary

A leading restaurant company in Baltimore, Maryland is seeking a Team Leader to oversee daily operations and support team development. The ideal candidate will have strong people skills, a commitment to customer service, and the ability to thrive in a fast-paced environment. Responsibilities include training new hires, managing shifts, and enhancing team efficiency. This team-oriented role offers both full-time and part-time positions with a focus on professional growth and competitive benefits.

Qualifications

• Ability to manage team member behavioral and performance issues.
• Prior experience in a leadership role is preferred but not required.
• Strong commitment to superior customer service.

Responsibilities

• Participate in day-to-day activities in a high-volume restaurant.
• Assist in training new hires and setting the tone for a shift.
• Lead shifts, manage key holder responsibilities, and finalize day.

Skills

Strong people skills

Ability to work in a fast-paced environment

Excellent communication skills

Job description

A leading restaurant company in Baltimore, Maryland is seeking a Team Leader to oversee daily operations and support team development. The ideal candidate will have strong people skills, a commitment to customer service, and the ability to thrive in a fast-paced environment. Responsibilities include training new hires, managing shifts, and enhancing team efficiency. This team-oriented role offers both full-time and part-time positions with a focus on professional growth and competitive benefits.