Restaurant Server

Sodexo Live! @ The NWWII Museum; New Orleans (LA); On-site; USD 17,000 - 25,000; Part time

Job summary

The National WWII Museum's Sodexo Live! team is hiring a Part-time Restaurant Server to deliver exceptional guest experiences in a fast-paced, high-energy setting.

You will serve a range of menu items, handle transactions, and uphold safety and cleanliness standards while engaging with guests in premium seating areas. This role requires a friendly, reliable team member with strong communication and multitasking skills.

Qualifications

• High school diploma or equivalent required.
• Basic knowledge of beer, wine, and spirits helpful.
• Ability to count and make change accurately.
• Strong teamwork and ability to work in a fast-paced environment.
• Proficiency with POS and digital registers.

Responsibilities

• Provide outstanding service to guests in premium seating areas.
• Handle transactions and process sales accurately.
• Maintain safety, cleanliness, and guest satisfaction standards.

Skills

Team orientation

Customer service

Communication

Sales aptitude

Education

High school diploma or equivalent

Tools

POS system

Cash handling

Job description

Nothing beats the power of being at a live event. That’s why we’re proud to announce the launch of Sodexo Live!, our brand dedicated to the sports, events and hospitality industry. We concentrate all of our skills, insight, and experience into one brand that instinctively knows how to make the most of every moment. Let’s go Live! together.

Offering a compelling blend of sweeping narrative and poignant personal detail, The National WWII Museum features immersive exhibits, multimedia experiences, and an expansive collection of artifacts and first-person oral histories, taking visitors inside the story of the war that changed the world.

Location: We are seeking Restaurant Servers for the American Sector Restaurant & Bar at the National WWII Museum.

We have FREE Parking, close to public transportation and Street Car. We offer a flexible schedule and great hours with our restaurant open from 11am-4:00pm everyday as well as evening dinner shows in the Stage Door Canteen.

We are closed all major holidays such as Thanksgiving, Christmas Eve, Christmas Day, and Mardi Gras Day!

Principal Function:

A Restaurant Server plays the most important role in ensuring that guests of Sodexo Live!’s free standing or in-venue restaurants have a relaxed, pleasant and memorable dining experience that compels them to return to the establishment again and again.

The Restaurant Server will serve a variety of made-fresh-to-order entrée, appetizer, dessert and beverage items from Sodexo Live!’s Restaurant menu, while exhibiting a professional, friendly and attentive approach.

The Restaurant Server’s highest priorities will be to support overall profitability and guest satisfaction by providing exceptional customer service while maintaining Sodexo Live!’s standards for safety, cleanliness, sanitation.

Essential Responsibilities:

• Provide outstanding service to all customers in premium seating areas where in-seat service is made available.
• Contribute to Sodexo Live!’s goal of 100% guest satisfaction through teamwork and personal commitment.
• Ensure that policies and procedures for processing customer sales transactions are adhered to.
  Ensure that quality and safety standards are maintained.

Qualifications/Skills Required:

• High school diploma or equivalent.
  TIPS or TEAM trained or equivalent.
• Age 18 or older.
• Basic knowledge of beer, wine, and spirits and familiarity with standard drink recipes.
• Demonstrated ability to understand and effectively implement written and verbal instructions.
• Strong team orientation and ability to work with a variety of departments to accomplish assigned tasks.
• Ability to count and accurately make change involving large sums of money.
• Ability to use calculator, bill counters, and coin counters.
• Ability to work well independently.
• Ability to work well in a high stress, fast paced environment.
• Ability to perform simple mathematical calculations, to include addition, subtraction, multiplication and division.
• Must be able to speak, read, write and understand the primary language(s) used by guests who typically visit the work location.
• Technology aptitude for working with POS and digital register.
• Strong skills for persuasive sales, with keen ability to connect easily with customers.
• Scheduling flexibility to meet operational needs.

Other requirements include but are not limited to:

Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment.
Hours are often extended or irregular to include nights, weekends and holidays.

Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days.

Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.

Job Type: Part-time