Restaurant POS Installations Specialist (Remote/Onsite)

Payroc

Los Angeles (CA)

Hybrid

USD 90,000 - 120,000

Full time

11 days ago
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Job summary

Payroc is seeking a Restaurant POS Installation Specialist to oversee the installation, configuration, and deployment of POS solutions for the hospitality sector. You will coordinate timelines, manage cross-functional teams, and serve as the primary contact with merchants through the implementation lifecycle.

The role combines hands-on technical work with project coordination, including hardware imaging, software setup, merchant training, and go-live support.

Qualifications

  • 3-5 years of project management experience in POS or payment processing
  • Bachelor's degree in a related field preferred

Responsibilities

  • Drive implementations with milestones, timelines, and dependencies; document tasks for accountability.
  • Coordinate between stakeholders to translate technical requirements and align scope.
  • Design and customize merchant menus and databases for hospitality/retail use cases.
  • Assist with database configurations, testing, and go-live readiness.
  • Perform end-to-end hardware and software imaging and staging for deployment readiness.
  • Install POS hardware and software on-site and remotely; validate preparations.
  • Train merchant staff during go-live and provide real-time troubleshooting.
  • Handover to ongoing support; monitor post-deployment issues.

Skills

Project management
POS systems
Stakeholder management
Multi-project management
Salesforce
Jira
Monday.com
Communication

Education

Bachelor's degree

Tools

Salesforce
Monday.com
Jira

Job description

Payroc is seeking a Restaurant POS Installation Specialist to oversee the installation, configuration, and deployment of POS solutions for the hospitality sector. You will coordinate timelines, manage cross-functional teams, and serve as the primary contact with merchants through the implementation lifecycle.

The role combines hands-on technical work with project coordination, including hardware imaging, software setup, merchant training, and go-live support.

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