POS Installation Technician - Santa Rosa

Expert Technical Solutions; Santa Rosa Beach (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Expert Technical Solutions offers a permanent position for a POS Installation Technician based in Santa Rosa Beach, Florida. This role offers a competitive salary, excellent benefits, and opportunities for growth.

Your primary responsibility will be to ensure the installation of POS hardware that meets quality standards. The position involves regular travel within a 90-mile radius and maintaining communication with customers for successful installations.

Qualifications

• Experience with hardware installation and cable management.
• Strong communication and customer service abilities.
• POS and payment system experience preferred.
• Proficiency with remote support tools.

Responsibilities

• Perform physical installation of POS terminals and networking hardware.
• Ensure all system components are installed and configured correctly.
• Verify hardware functionality and peripheral integration.
• Communicate with POS Onboarding Specialist for final setup.
• Represent the company professionally at customer sites.

Skills

Hardware installation

Communication skills

Customer service

POS and payment system experience

Remote support tools proficiency

Job description

Expert Technical Solutions has an outstanding opportunity for a POS Installation Technicia. This is a Permanent opportunity offering competitive salary, excellent benefits, and growth opportunities.

Your role will be to ensure seamless POS hardware installation that meets quality standards and support customer success. There will be regular travel within a 90-mile radius of office location; occasional overnigh.

Duties and Responsibilities

• Perform the physical installation of POS terminals, printers, payment devices and networking har
• ware.Ensure all system components are installed, connected, and configured to company stan
• dards.Work from detailed project plans, equipment lists, and checklists to complete installation effici
• ently.Verify hardware functionality, peripheral integration, and network connect
• ivity.Identify and resolve issues proactively before G
• o LiveWork with POS Onboarding Specialist and support teams to validate successful
• setup.Communicate clearly with POS Onboarding Specialist for final staging, menu configuration, and payment
• setup.Coordinate Go Live readiness and ensure all customer-facing hardware is functioning and s
• ecure.Ensure smooth transition to post-install support through accurate documentation and chec
• kouts.Maintain installation tools and company equipment in working
• order.Track and restock service hardware and supplies as n
• eeded.Ensure company vehicles are clean, organized, and maintained w
• eekly.Represent the company professionally while on customer
• sites.Follow safety procedures, appearance standards, and respect customer environ
• ments.Deliver consistent installations that reflect our quality standards and company v

Skills

• Experience with hardware installation and cable ma
• nagementStrong communication and customer service a
• bilitiesPOS and payment system experience p
• referredProficiency with remote supports tools (e.g., Conn