Restaurant Outlet Lead & Training Manager

PENN Entertainment, Inc.; St. Louis (MO); On-site; USD 55,000 - 75,000; Full time

Job summary

ViziRecruiter, LLC. is seeking an experienced Restaurant Supervisor to oversee shift operations, train staff, and ensure safety and quality standards across assigned restaurants. You will guide performance, manage budgets, and maintain procedures to deliver excellent guest experiences.

The role requires 5 years in restaurants with 2–3 years in supervision, strong communication, and the ability to work flexible shifts, including holidays and weekends; Missouri license requirements apply.

Qualifications

• Bachelor's degree in Food and Beverage or related field.
• Five years of experience in the restaurant industry including 2-3 years as a supervisor.
• Excellent supervisory and communication skills/customer service.
• Knowledge of kitchen/restaurant sanitation, operation and maintenance of equipment.
• Ability to work any day of the week and any shift, including holidays and weekends.
• Must pass Missouri Gaming License Process.
• Must present a well-groomed appearance.

Responsibilities

• Direct the development and administration of controls for all phases of the restaurant in an economical and profitable manner while maintaining established standards.
• Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction.
• Supervises staff on shift and ensures proper staffing levels in order to provide high standards of service with minimum labor hours.
• Ensures that available facilities are adequate for performance of duties by assigned personnel.
• Maintains and instructs assigned personnel on safety policies and procedures, and follows up to ensure that hazards are eliminated.
• Monitors appearance of food served and communicates deviations from standard.
• Performs assigned input work in compiling annual budgets.
• Prepares and coordinates periodical performance reviews (90 days, annuals) of assigned personnel.
• Service standards used to measure success include turnover rate, high staff morale, labor cost in line with budget and cleanliness of restaurant.
• Ensure team members to clean their areas as they perform their duties and assist with cleaning in other areas.
• Cross-train those within your department while encouraging, reinforcing and supporting your peers and team.

Skills

Supervisory experience

Communication skills

Customer service

Training & manuals

Sanitation knowledge

Education

Bachelor's degree in Food and Beverage or related field

Job description

ViziRecruiter, LLC. is seeking an experienced Restaurant Supervisor to oversee shift operations, train staff, and ensure safety and quality standards across assigned restaurants. You will guide performance, manage budgets, and maintain procedures to deliver excellent guest experiences.

The role requires 5 years in restaurants with 2–3 years in supervision, strong communication, and the ability to work flexible shifts, including holidays and weekends; Missouri license requirements apply.