Shift Manager — Lead a fast-paced team to great guest service

Arby's, Inc.; Gateway Drive (MO); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health Savings Account (HSA)

Short & Long Term Disability

Life Insurance

Pet Insurance

401(K) Plan + Company Match

Tuition Reimbursement program

Paid Time Off

Job summary

A leading restaurant franchise in Missouri is seeking a Shift Manager to oversee operations, ensure customer satisfaction, and lead team training. Ideal candidates should have at least 2 years of supervisory experience in the Food/Hospitality industry, along with strong communication and organizational skills. This role offers competitive benefits and opportunities for career advancement in a fast-paced setting.

Qualifications

• Minimum of 2 years of experience in a supervisory role in the Food/Hospitality industry.
• Proven ability to lead a team and deliver exceptional customer service.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work in a fast-paced and high-pressure environment.
• Flexible availability, including evenings, weekends, and holidays.

Responsibilities

• Oversee the detailed execution of operational tasks, including food preparation, customer service, and cleanliness.
• Train and develop team members to ensure they consistently deliver exceptional service.
• Strictly adhere to all company policies and procedures to maintain a high standard of quality.
• Successfully implement strategies to drive sales and achieve financial targets.
• Monitor and maintain inventory levels to reduce waste and improve efficiency.
• Collaborate with other Shift Managers and the management team to continuously improve processes and procedures.

Job description

A leading restaurant franchise in Missouri is seeking a Shift Manager to oversee operations, ensure customer satisfaction, and lead team training. Ideal candidates should have at least 2 years of supervisory experience in the Food/Hospitality industry, along with strong communication and organizational skills. This role offers competitive benefits and opportunities for career advancement in a fast-paced setting.