Restaurant Ops Manager - Lead Service & Profit

200main; Highlands (NC); On-site; USD 70,000 - 90,000; Full time

Job summary

200main in Highlands, NC is seeking an Operations Manager to oversee all aspects of the restaurant. The role includes setting up each meal period, managing service, developing concepts, and driving departmental innovation with a focus on detail, quality, and customer service.

The position also involves supervising staff, handling hiring, training, coaching, and conducting performance reviews, under the direction of the F&B Director. Strong leadership and communication in English are essential.

Qualifications

• High school diploma or GED required; some college preferred.
• Minimum 2 years accounting experience; strong numeric skills.
• Supervisory experience required; ability to lead a team.

Responsibilities

• Achieve budgeted food, beverage, and labor sales.
• Maximize profitability by controlling costs and ensuring quality service.
• Maintain inventory control for china, glassware, and equipment.
• Prepare weekly schedules and action plans; manage service flow.
• Oversee payroll and tips processing; ensure accurate records.
• Supervise staff and guest relations; handle issues per policy.
• Participate in weekly BEO meetings and report outlet events.

Skills

Supervisory experience

Teamwork

Guest relations

Communication skills

Accounting experience

Microsoft Office

Excel

Word

Outlook

Education

High School Diploma/GED

Some college preferred

Hospitality/business mgmt asset

Tools

Microsoft Office

Job description

200main in Highlands, NC is seeking an Operations Manager to oversee all aspects of the restaurant. The role includes setting up each meal period, managing service, developing concepts, and driving departmental innovation with a focus on detail, quality, and customer service.

The position also involves supervising staff, handling hiring, training, coaching, and conducting performance reviews, under the direction of the F&B Director. Strong leadership and communication in English are essential.