Restaurant Ops Manager: Flexible Schedule (FOH/BOH)

Logan's Roadhouse; Hattiesburg (MS); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Flexible schedule

Employee discounts

Job summary

Logan's Roadhouse is seeking a Manager (FOH & BOH) to oversee both front-of-house and back-of-house operations in a high-volume restaurant in the United States. This role focuses on delivering exceptional guest service, maintaining top food quality, and driving efficiency and profitability.

The position requires strong leadership, supervisory experience, and hands-on management of staff, schedules, and vendors to ensure a seamless guest experience and cost control.

Qualifications

• High school diploma or GED certificate.
• Prior Front of House & Back of House Manager experience.
• 3+ years of restaurant experience.
• Supervisory experience.
• Strong leadership and management skills.
• Excellent communication.
• Adhere to company Uniform Attire & Appearance standards.
• Completes all ongoing certifications/validations (LTO, new menu, etc.).
• Must possess proper food handler and alcohol dispensing certifications.
• Meets all company service standards.
• Follows direction with focused attention.
• Flexible schedule.

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations.
• Deliver superior service and maximize customer satisfaction.
• Continuously touching tables and getting to know guests.
• Respond efficiently and accurately to customer complaints.
• Regularly review product quality and research new vendors.
• Organize and supervise shifts.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Ensure compliance with sanitation and safety regulations.
• Manage restaurant’s good image and suggest ways to improve it.
• Control operational costs and identify measures to cut waste.
• Oversees opening and closing tasks and balances daily and nightly cash drawers.
• Safeguarding their team members and facility by ensuring all Safety & Security Policies are adhered.
• Maintain relationships with vendors/ suppliers to ensure timely and cost-effective deliveries.
• Have general understanding of budgets and how to analyze sales data to meet revenue goals while controlling cost from food waste and labor.
• Assist General Managers in overseeing the proper handling of cash including accurate DSR, petty cash, and making bank deposits and logging all deposits using the Cash Deposit Log.
• Manage day -to-day operations of the restaurant, including opening and closing procedures, staff scheduling, and shift management.
• Uphold company policies, procedures, and values, promoting a positive brand image and culture of excellence among team members.
• Maintain inventory levels, order supplies, and manage food and beverage costs to optimize profitability and minimize waste.

Skills

Leadership

Communication

Supervisory experience

Restaurant management

Education

High school diploma or GED certificate

Job description

Logan's Roadhouse is seeking a Manager (FOH & BOH) to oversee both front-of-house and back-of-house operations in a high-volume restaurant in the United States. This role focuses on delivering exceptional guest service, maintaining top food quality, and driving efficiency and profitability.

The position requires strong leadership, supervisory experience, and hands-on management of staff, schedules, and vendors to ensure a seamless guest experience and cost control.