Restaurant Ops Leader: Shift & Guest Experience

Curtis Hospitality Group; Spartanburg (SC); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Weekly pay available.

Meal discounts

Performance-based incentives

Paid time off and health/retirement

Recognition and advancement

Job summary

Burger King | Curtis Hospitality Group in Spartanburg, SC is seeking an Assistant Manager to lead daily operations in partnership with the Restaurant General Manager. You’ll drive sales, guest satisfaction, and profitability while ensuring operational excellence and team performance.

As a key successor when the RGM isn’t present, you’ll oversee shifts, coach staff, monitor food safety and brand standards, and collaborate with vendors to keep the restaurant running smoothly.

Qualifications

• At least 18 years old.
• 2–4 years of restaurant leadership experience.
• Experience with restaurant P&L, labor, food cost, or other financial metrics.
• Experience hiring, training, and developing employees.
• Flexibility to work a varied restaurant schedule.

Responsibilities

• Oversee daily restaurant operations and provide hands‑on leadership across shifts.
• Drive guest satisfaction through speed, accuracy, friendliness, food quality, and cleanliness.
• Support sales growth and restaurant profitability by monitoring key operating metrics.
• Help manage labor, staffing, scheduling, food cost, waste, inventory, and other controllable expenses.
• Hire, train, coach, recognize, and develop team members and shift leaders.
• Maintain food safety, workplace safety, Burger King standards, and operational compliance.
• Review shift and restaurant performance and take action when results are off track.
• Address guest concerns and team issues professionally and promptly.
• Partner with the RGM on staffing, retention, training, and restaurant improvement priorities.
• Maintain strong communication with team members, leadership, vendors, and other partners.

Skills

Leadership

Communication

Problem-solving

Coaching

Flexibility

Guest service

Operational excellence

Team development

Job description

Burger King | Curtis Hospitality Group in Spartanburg, SC is seeking an Assistant Manager to lead daily operations in partnership with the Restaurant General Manager. You’ll drive sales, guest satisfaction, and profitability while ensuring operational excellence and team performance.

As a key successor when the RGM isn’t present, you’ll oversee shifts, coach staff, monitor food safety and brand standards, and collaborate with vendors to keep the restaurant running smoothly.