Restaurant Ops Leader: Guest Experience & Team Growth

Outback Steakhouse; Saint Andrew (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Job summary

Outback Steakhouse is seeking a Senior Manager to oversee daily FOH/BOH operations, ensuring exceptional guest experiences and adherence to standards. The role emphasizes leadership, scheduling, hiring, and development of hourly team members.

The position requires 3+ years in salaried restaurant management, flexibility, and a willingness to relocate within the region. Candidates with FOH/BOH experience and bilingual skills are preferred.

Qualifications

• Minimum 3 years of salaried restaurant management experience.
• Full Casual Dining or Casual Plus environment, preferred.
• Hands-on experience in both FOH and BOH.
• Availability to work a flexible schedule.
• Minimum 21 years of age with legal authorization to work in the United States.
• Willingness to relocate within the assigned region.
• Computer skills, a plus.
• Bilingual, a plus.

Responsibilities

• Assist with staffing levels by scheduling, recruiting, interviewing, and hiring, while maintaining high employment quality standards aligned with the Outback Steakhouse brand.
• Actively participate in the career growth of hourly team members.
• Implement effective security protocols to always ensure the ongoing safety of both our employees and guests.
• Champion our development paths for all Outbackers so that they can reach their career goals.
• Comply with operational standards, company policies, federal/state/local laws, and ordinances; all health inspections meet required state standards.
• Ensure the operational basics and standards are adhered to with total commitment and passion through providing direction and guidance to employees.
• Actively take part as a member of the management team.
• Respond to guest comments and seek the opportunity to build guest count while educating and empowering other Outbackers to act in a similar capacity.
• Set excellent customer service and work examples.
• Demonstrate knowledge of the entire menu and preparation.
• Engage in community and market-related opportunities at the restaurant.

Skills

Leadership

Staff management

Hiring

Training

Customer service

Job description

Outback Steakhouse is seeking a Senior Manager to oversee daily FOH/BOH operations, ensuring exceptional guest experiences and adherence to standards. The role emphasizes leadership, scheduling, hiring, and development of hourly team members.

The position requires 3+ years in salaried restaurant management, flexibility, and a willingness to relocate within the region. Candidates with FOH/BOH experience and bilingual skills are preferred.