Restaurant Ops Leader — Growth, Training & Impact

Ontario Trillium Foundation; West Hartford (CT); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Leadership development

Grand opening opportunity

Performance-based advancement

PTO

Paid sick time

Competitive pay

College scholarships

Flexible hours

Meal discount

Sundays off

Job summary

Chick-Fil-A West Hartford is seeking a results-driven restaurant leader to direct daily front-of-house operations in a fast-paced setting. You will train and coach team members, manage shifts, uphold food safety standards, and ensure guest satisfaction with a positive, customer-focused attitude.

The role emphasizes leadership development, accountability, and teamwork. Ideal candidates have 2+ years restaurant experience, 3 years leadership, and a four-year degree or equivalent.

Qualifications

• Bachelor's degree preferred or equivalent leadership experience.
• 4-year degree or relevant leadership experience required.
• Demonstrated past leadership experience.
• Ability to coach, motivate and lead team members.
• Positive attitude and customer service mindset.
• Experience in fast-paced, high-volume kitchen preferred.

Responsibilities

• Direct daily front-of-house operations.
• Oversee front-of-house knowledge across roles (order taking, cash handling, shifts).
• Ensure Food Safety requirements (SERVSAFE).
• Create training plans and train new team members.
• Ensure Chick-Fil-A West Hartford standards in all areas of operation.
• Promote a safe and productive work atmosphere.
• Lead by example and focus on guest care.

Skills

Restaurant experience

Leadership

Coaching

Motivation

Customer service

Education

Bachelor's (Preferred, Not Required)

Job description

Chick-Fil-A West Hartford is seeking a results-driven restaurant leader to direct daily front-of-house operations in a fast-paced setting. You will train and coach team members, manage shifts, uphold food safety standards, and ensure guest satisfaction with a positive, customer-focused attitude.

The role emphasizes leadership development, accountability, and teamwork. Ideal candidates have 2+ years restaurant experience, 3 years leadership, and a four-year degree or equivalent.